The first day of Sberbank's two-day Investor Day event has ended. The company's top managers presented the bank's strategy for the next three years. According to Sberbank President German Gref, the main goals of the 2020 Strategy have been achieved, which enables the company to proceed to the next stage of development.
As a result of implementing the previous 3-year strategy Sber achieved its main goal of evolving into a technology company, and by investing in technologies and own ecosystem development Sber has made its services convenient and globally advanced: 50% of all customers use only digital channels, one-third of the customers do not use cash money. Sber has preserved its leadership in all core segments of the Russian financial market. Its high-margin financial business lays a strong foundation for investing in technology development and new non-financial businesses while being the backbone of Sber's ecosystem.
"The 2023 strategy is a logical follow-up to the strategy we approved three years ago. Our new strategy, we will focus on building the best seamless customer experience and creating a unique proposition for the customer. We regard our business verticals as an integrated business model, an ecosystem, rather than as separate assets. Our main goal is to become a trusted assistant and navigator for people, businesses and the state in a changing world."
German Gref, President, Executive Board Chairman, Sberbank
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