Representatives of the company Sberbank Logistics at events organized by the InSales platform for entrepreneurs in the regions told about the advantages of the service and shared recommendations on how to organize delivery for online stores.
With InSales, an entrepreneur receives a single tool for managing all online sales channels: an online store, marketplaces, social networks, messengers and a multilink. In addition, there are more than 300 ready-made modules and integrations in the platform's functionality, including with delivery services.
Business owners have to control a large number of processes at the same time. You can build your work effectively by choosing stable and reliable partners. This will allow you to delegate operational tasks and pay more attention to the development of the company. Logistics is an important component of the work of an online store. The customer's impression of the product directly depends on the competently built processes, the courier's politeness and compliance with deadlines.
The involvement of a logistics partner allows you to close issues related to the delivery of goods from suppliers or from your own production, the organization of storage of products, assembly and shipment to customers, registration of refunds and accounting.
You can choose delivery services that primarily work with online stores, use delivery aggregators for marketplaces, walking courier services or delivery via taxi aggregators. You should determine which functionality you plan to outsource.
What tasks can be transferred to transport companies:
1. Cargo transportation of goods to the warehouse;
2. Storage of goods in the warehouse of the delivery service;
3. Loading and unloading of goods during cargo transportation to warehouses;
4. Delivery of goods to end customers;
5. Delivery of goods to pick-up points;
6. Fulfillment (a full range of operations from the moment of receipt of the order from the customer to the moment of delivery of the goods).
The integration of InSales and Sberbank Logistics allows you to: display the cost and delivery time, take into account the weight and dimensions of the order, place orders with the option of choosing payment on the website or upon receipt, display a map of the selection of pick-up points and postamates, transfer orders to the Sberbank Logistics application automatically. These opportunities help entrepreneurs and companies to save resources and automate business processes.
After you have decided on the scope of services, it's time to choose a reliable supplier, assessing the opportunities and advantages of companies in the market.
What to pay attention to when choosing a transport company:
1. Additional options
Evaluate what options the company offers for end customers: do you need a fitting, payment for orders upon receipt, how the refund system is organized if the product did not fit. Compare whether your product is suitable for the services of the selected transport company.
2. Coverage area
If you sell consumer goods, then the delivery service should cover the maximum number of regions within the country. And the use of the service should be accessible and convenient for different audiences. For example, Sberbank Logistics offers delivery throughout Russia via couriers or a unique network of atms in the branches of the Savings Bank. It is equally convenient to receive a parcel, both for a working person who will appreciate the pedestals available 24 hours, and for an elderly person who may need the help of bank employees.
3. Integration conditions
Do not complicate internal processes and do not build a complex and expensive infrastructure of your own. Pay attention to the transport companies that offer the simplest integration options. In InSales, it is easy to connect the Sberbank Statistics service, detailed instructions and managers who can consult are available for users.
Do not forget to compare the cost of services of different operators, the fame and reputation of your potential partner.
Please note that this press release is based on materials provided by the company. AK&M Information Agency shall not be held liable for its contents, nor for the legal and other consequences of its publication.
