Starting from December 1, Russian Railways introduces new conditions for ticket refunds. This is stated in the company's message.
Thus, the Federal Antimonopoly Service of Russia has decided to change the procedure for collecting fees for the return of a travel document on long-distance trains.
The progressive scale will start operating on December 1. The maximum fee will not exceed 10% of the ticket price: 1% — for refunds 45 days or more before departure, 3% — from 30 to 44 days, 5% — from 10 to 29 days, 10% — for 9 or less days before departure.
The new scale applies only to tickets purchased starting from December 1 of the current year. For tickets purchased before November 30 inclusive, the fee will remain the same — 3.7 rubles.
JSC "Russian Railways" (TIN 7708503727) was established on October 1, 2003 on the basis of the Ministry of Railways. The state owns 100% of the company's shares.
According to RA AK&M, by the end of 2024, Russian Railways are among the leaders in the social efficiency rating of the largest Russian companies.
Russian Railways' RAS net profit for 2025 increased by 1.4% to 14.1 billion rubles from 13.8 billion rubles a year earlier. EBITDA amounted to 984.2 billion rubles with an increase of 16.3%.
Russian Railways' financial expenses in 2025 amounted to 534.1 billion rubles, which is why net profit for 2025 under IFRS decreased to 2.3 billion rubles from 50.7 billion rubles in 2024. Revenue from passenger transportation increased by 13% to RUB 473.1 billion.
